NuGenesis 8 SDMS 未从 Empower 3 SR3 中存档 Empower 系统审计追踪 - WKB47289

故障描述

• NuGenesis 不备份 Empower 系统审计追踪
• 以下消息记录在 Archive agent（存档代理）的活动日志中：

  • "E ","datetime "（日期时间）,"5 ","5 ","Argument 'Start' must be greater than zero. "（参数“开始”必须大于 0）,"Waters.SDMS.WindowsService ","clsEmp2AuditPreProc ","GetProjectList ","1 ",""
    "E ","datetime "（日期时间）,"-1 ","-1 ","Backup maa files failed. "（maa 文件备份失败）,"Waters.SDMS.WindowsService ","clsEmp2AuditPreProc ","PerformAuditPreProcess ","1 ",""
    "E ","datetime "（日期时间）,"-1 ","-1 ","error in Remote PreProcess method "（远程预处理方法错误）,"Waters.SDMS.EmpowerDAProxy ","clsMillPreProc ","PerformPreProcess ","1 ",""
    "E ","datetime "（日期时间）,"-1 ","-1 ","PreProcessor call failed for the remote server: EMP3WIN10VM1 "（远程服务器预处理器调用失败：EMP3WIN10VM1）,"Waters.SDMS.EmpowerDAProxy ","clsMillPreProc ","PerformPreProcess ","1 ",""

环境

• NuGenesis 8 SDMS
• Empower 3 Service Release 3

原因

Empower 3 SR3 中审计追踪的更改影响了 NuGenesis 中审计追踪备份过程的操作。

解决方法

截至 2018 年第 3 季度，尚无针对此问题的解决方法。

该缺陷已记录为 INFLMS-6145，并计划在 NuGenesis 9 中修复。

附加信息