锥箍卡在进样器阀的端口内 - WKB10654

故障描述

• 锥箍卡在进样器阀的其中一个端口内（通常为端口 5 或 6）

环境

• ACQUITY APC
• ACQUITY Arc 样品管理器 FTN-R
• ACQUITY UPLC
• ACQUITY UPLC H-Class
• ACQUITY UPLC H-Class Bio
• ACQUITY UPLC I-Class
• ACQUITY UPLC H-Class PLUS
• ACQUITY UPLC H-Class PLUS Bio
• ACQUITY UPLC I-Class PLUS
• ACQUITY UPLC M-Class
• nanoACQUITY UPLC
• ACQUITY UPLC 样品管理器
• ACQUITY UPLC 样品管理器 - Flow Through Needle PLUS (SM-FTN PLUS)
• ACQUITY UPLC CM-A

原因

管路拧的过紧。

解决方法

1. 尝试在不损坏进样器阀座的情况下取下锥箍
2. 如果失败，则更换进样器阀座
   • 700002907 - nanoACQUITY UPLC
   • 700002765 - ACQUITY UPLC
   • 700005236 - ACQUITY UPLC H-Class / ACQUITY Arc
   • 700005407 - ACQUITY UPLC H-Class Bio
   • 700006057 - ACQUITY UPLC I-Class SM-FTN
   • 700006069 - ACQUITY UPLC I-Class SM-FL
   • 700009864 - ACQUITY UPLC M-Class SM-FL
3. 执行“设定压力诊断”测试（M-Class 和 nanoACQUITY）或“动态渗漏测试”（包括密封件和针），验证流路连接是否完整

附加信息

另外，使用 7 端口阀可解决 ACQUITY 色谱柱管理器出现的类似的问题